Four people and their otherworldly frienemy struggle in the afterlife to define what it means to be good.
The Good Place is a town where those who have been good throughout their lives go once they have passed away. Michael (Danson) is the architect who oversees the town--and this is the first one he has been in charge of creating. Eleanor (Bell) arrives at the Good Place and realizes they have her name right, but everything else is wrong. She isnt meant to be there at all. With the help of Chidi, her soul mate (Harper), Eleanor tries to right her wrongs, seeking to finally earn her spot in the Good Place.
American Eleanor Shellstrop has just passed away, her spirits final resting place being "the good place" (as opposed to "the bad place" where most go after they die). Spirits in the good place live in specially designed neighborhoods - Michael being the architect of Eleanors neighborhood - with a small group of the best of other good spirits. All spirits are paired with soul mates, Eleanors being a Senagalese ethicist named Chidi Anagonye. The entire situation is meant to be paradise for the residents, but this Eleanor Shellstrop is not the Eleanor Shellstrop Michael believes her to be, this Eleanor was selfish and self-absorbed, an attitude she takes into the good place. Based partly on what little she knows about the bad place, Eleanor wants to stay in the good place, which means that she is constantly looking over her shoulder so as not to be caught as a fraud, specifically by Michael. She also wants to turn her attitude around so that she deserves to be there, which she hopes to do with the help of her soul mate. But if Eleanor does not belong in the neighborhood, what else could be wrong with the good place?